Shipping policy

How long does shipping take?

Within Thailand, deliveries usually arrive in 2–4 business days. International orders can take 7–14 business days depending on your location. We process orders Monday to Friday, excluding holidays.

You will receive an email notification from us that contains tracking information once your order has been shipped.  

Where do you ship to?

We ship worldwide. If your country doesn’t appear at checkout, just email us at hello@moringaprojectthailand.com with your order details and shipping address—we’ll get back to you with a quote.

Can I change my shipping address after placing an order?

If your order hasn’t shipped yet, we’ll do our best to update the address. Get in touch with us as soon as possible via email or Instagram DM.

How do I track my order?

Once your order is on its way, we’ll send you a tracking number by email.

My order hasn’t arrived—what should I do?

If it’s past the expected delivery window, please email hello@moringaprojectthailand.com. We’re here to help.